Vonage

Vonage are a company that’s on the cutting-edge when it comes to global cloud communications. They sought to reshape the world of communications and have done so through the introduction of a platform that is intelligently designed, flexible, and offers a level of personalisation not found in other platforms. Enterprises all across the globe stay connected thanks to one of the most flexible cloud communications platforms in existence. 

Today, Vonage boasts more than 2,000 employees in offices spanning nearly two dozen countries. They have over 900,000 registered developers and serve more than 100,000 companies and organisations worldwide. If you’re looking for a trusted, proven platform that’s built for even the biggest enterprise, look no further than Vonage. 

    Highlights

    Vonage really have uncovered the secrets of winning communications, as evidenced by the plethora of excellent features the platform provides. You can transform your customer experiences with programmable messaging, voice, video, and more. Enjoy flexible communication and collaboration across multiple channels. And you can benefit from so much more – see below for a full list of highlights.

    Founded
    2001

    'Smart Business'
    Numbers

    International
    Presence

    Flexible Licensing
    Model

    99.999
    SLA

    UK Voice Data
    Residency

    Open
    APIs

    24 Hour
    Support

    Popular Integrations

    In today’s day and age, consumers expect the convenience of being able to manage their day with a single platform. From making scheduling easy to accessing files, generating sales leads and collaborating with your team, Vonage offers this and so much more. The platform supports a wide range of popular integrations, so be sure to take a look below.

    Key Videos

    Below are some of Vonage key videos, giving you a helpful overview of the platforms features and capabilities. Please click on the expandable sections below to find out more.

    Unified Communications
    Activate conversations everywhere with Vonage Business Communications
    Vonage Business Communications Admin Portal
    Vonage Business Communications Billing
    Vonage Business Communications Store
    Vonage Business Communications Reporting
    Vonage Meetings: an intuitive video collaboration solution
    Contact Centre
    Vonage Contact Center overview
    Vonage Contact Center for Sales Cloud
    Vonage Contact Center for Service Cloud
    What's possible with Vonage Contact Center for ServiceNow
    Conversation Analyzer - Vonage Contact Center Speech Analytics Solution
    Vonage Business Communications ContactPad in Salesforce
    Visual Engagement (Video & Screen Share) in the Contact Center
    Testimonials & Case Studies
    JustGiving chooses Vonage to enhance customer experience with omnichannel
    Vax revamps customer service with Vonage Contact Center
    EBury gets boost from Vonage Contact Center to help customers trade internationally
    Quintessentially focuses on serving its customers with Vonage Contact Center
    Vonage Contact Center allows Allied Dispatch Solutions to better focus on customer needs

    Case Studies

    Vonage have been a major player in the industry for the last 20 years. In that time, they’ve amassed an international presence and a large client base; many of their clients wouldn’t hesitate to recommend the platform to friends, family, and associates. If you’d like to read more, make sure to click on any of the case studies we’ve linked here.  

    Key Downloads

    If you wish to access additional content that falls within the Vonage ecosystem, simply see below for a list of associated downloadable documents which serve as invaluable resources and insights. These documents can be downloaded free of charge, so we encourage you to make full use of them.

    Upcoming Events

    View more >

    Key Locations

    If you’re curious as to the location of Vonage’s various primary DC and support centres, take a look at the interactive map above. The map shows the location of all Vonage’s major centres worldwide. If you’d like to get in touch with any of these centres, click on one of the pins or see below for details. 

    Primary DC Support Centre

    Atlanta

    USA

    Chicago

    USA

    Salt Lake City

    USA

    Scottsdale

    USA

    London

    United Kingdom

    Paris

    France

    Frankfurt

    Germany

    Israel

    Israel

    Sydney

    Australia

    Singapore

    Singapore

    New Jersey

    USA

    Warsaw

    Poland

    Basingstoke

    United Kingdom

    Platform Accolades

    Backed by some 20 years’ experience, it’s little wonder that Vonage have earned their fair share of accolades. This is a result of the quality of the platform. If you’d like to see these accolades for yourself, see below as we’ve listed the ones most relevant to your decision.

    2020 Product of the Year Award
    TMC
    CPaaS Market Growth and Innovation Leader
    Frost & Sullivan
    Visionary in Gartner Magic Quadrant
    Gartner
    Leader in Gartner Magic Quadrant
    Gartner
    Worldwide Leader for Cloud Communications Platforms in 2019
    IDC Marketscape
    Innovation Leader in the 2019 Frost Radar
    Frost & Sullivan
    2019 Most Innovative Business Cloud Service
    Leading Lights
    Leader in the 2019 Globe for Unified Communications and Collaboration (UCC)
    Aragorn research
    CRM Excellence Award
    TMC
    Firestarter Award for Innovation
    451 Research
    Two 2019 Internet Telephony Product of the Year Awards
    TMC
    Product of the Year Award
    TMC
    Top Ranking Performer Award
    ContactCenterWorld
    Top Product of the Year Award
    Cloud Computing Magazine

    Independent Analyst Reports

    Gartner UCaaS 2020

    Frost Radar UCaaS 2020

    Forrester Wave UCaaS 2019

    Send us an email

    info@ucadvisor.com

    Enquiries

    +44 (0)1904 405770

    Get in Touch

    Contact Us