Dialpad

If you are looking for a cloud communication platform that’s powered by AI, then Dialpad is an excellent choice. Your team can get more out of every conversation with Dialpad, the world’s most innovative communications platform. What really defines Dialpad and sets it apart from many other platforms is just how secure, reliable, and scalable it is. Built on the Google Cloud Platform, it delivers an impressive versatility that scales to businesses of any size. 

The platform also delivers a fantastic suite of modern business communication capabilities. Whatever you need for your business, you can trust that Dialpad will deliver. More than 55,000 of the world’s most influential businesses use Dialpad. Become one of these businesses and enjoy benefits that include seamless Google G Suite and Microsoft 365 integrations. 

    Highlights

    If you’re looking for a platform that provides a whole slew of key features, you won’t be disappointed by Dialpad’s offerings. You can find out more about these features below as we’ve listed the main highlights. Some of the platforms most appealing features include that it is powered by voice intelligence that captures action items, provides coaching, takes notes, analyses sentiment, and more in real-time.

    Built fully on
    Google Cloud Platform

    99.999 Global
    Contracted SLA

    Reliable Call Quality
    No Matter Device or Location

    Full Solution
    for Chrome Books

    Flexible & Intuitive
    Administration & Reporting

    Fully Open APIs
    for Integrations & Developers

    Stong Links to
    Google & GCP

    Both UCaaS &
    CCaaS offering

    Unique Technology with
    Voice Intelligence

    Ease of Administration
    & Reporting

    Popular Integrations

    Dialpad doesn’t disappoint when it comes to popular integrations. Benefit from seamless transfer between devices, record calls, mute, hold, and more. Furthermore, see upcoming meetings, shared docs, and other relevant information from all the apps you’ve become accustomed to using regularly. With Dialpad, you get a fully immersive, integrated experience that’s largely unmatched.

    Key Videos

    Below are some of Dialpad key videos, giving you a helpful overview of the platforms features and capabilities. Please click on the expandable sections below to find out more.

    Unified Communications
    Dialpad Talk
    Modern Business Phone System with Robust Features and Integrations | Dialpad
    Work from Anywhere with Dialpad's Cloud Business Phone System
    DialPad MS Teams Direct Routing Demo
    DialPad Companion Mode Demo
    Contact Centre
    Dialpad Contact Center - A Cloud-Based Call Center Solution with AI
    Voice Intelligence for Live Coaching: Improve Call Center Efficiency
    Dialpad Contact Center -- Empower Your Support Agents
    Testimonials & Case Studies
    Acquia Empowers Sales and Support with Dialpad
    Betterment Kills the Desk Phone with Dialpad
    Betts Recruiting Delivers Anywhere Service with Dialpad
    Code42 Completes its Anywhere Worker IT Stack with Dialpad
    Crunchbase Kills the Desk Phone with Dialpad
    Quora Kills the Desk Phone in 24 Hours with Dialpad

    Case Studies

    Find out more about everything Dialpad have been up to recently, from projects they’re involved with to success stories and other useful insights by reading through their case studies. Many of these case studies are linked below for you to look over thoroughly at our leisure.

    Key Downloads

    For helpful resources and tools to greatly enhance your user experience or to aid you while working outside the office, take a look below. Here you’ll find an assortment of associated downloadable documents, resources and tools that form part of the overarching Dialpad resource hub.

    Upcoming Events

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    Key Locations

    See above for our interactive map, which showcases the locations of Dialpad’s primary DC and support centres. You can easily see where the nearest centre is relative to your location and easily look up contact details. 

    Primary DC Support CentrePrimary DC

    Chicago

    USA

    Dallas

    USA

    New Jersey

    USA

    San Jose

    USA

    Amsterdam

    Netherlands

    London

    UK

    Johannesburg

    South Africa

    Hong Kong

    Hong Kong

    Tokyo

    Japan

    Sydney

    Australia

    Sao Paulo

    Brazil

    San Francisco

    USA

    Raleigh (NC)

    USA

    Manila

    Philippines

    Platform Accolades

    Dialpad is a highly praised platform, and this is evident by the number of accolades they’ve acquired over the years. If you’re someone who decides on which company or platform to use based on what accolades they’ve earned, consider the ones listed below. Such accolades include ‘Forbes Cloud 100 2019’.

    Cloud 100 2019
    Forbes
    G2 VoIP Momentum Report
    Leader Fall 2020

    Independent Analyst Reports

    Gartner UCaaS 2020

    Frost Radar UCaaS 2020

    Forrester Wave UCaaS 2019

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