There’s no denying that the world of communications has changed in a profound sense, and Vonage are firmly on the cutting-edge with their contact centre platform. The Vonage contact centre enables you to take advantage of easy to manage omni-channel features as well as seamless integration options. This contact centre system is user-friendly and incredibly easy to setup, so you can begin making the most of it straightaway.
Vonage are uniquely flexible when it comes to their capabilities; this enables them to facilitate the requirements of any client, regardless of industry. With more than 2,000 employees in over 20 offices worldwide, 900,000+ registered developers, and over 100,000 businesses served globally, Vonage is a major player in the industry.
If you want to see the highlights that make Vonage stand out, read on to see the full list of highlights that demonstrate the quality of the platform. Founded in 2001, Vonage offer a wealth of benefits, including 24-hour support and an unrivalled international presence.
Versatility is of paramount importance, and this is an area where Vonage doesn’t disappoint. The platform offers top-notch flexibility with full compatibility for a wide variety of applications. A full list of these applications can be found below, so you can see at a glance if Vonage is right for you.
In order for you to have a full understanding of your potential new platform, you must familiarise yourself with the various advanced features and modules it offers. We have made this process easy by compiling all of Vonage’s advanced features and identifying which are offered in-house, such as quality monitoring, and which are available through third parties. Take a look below for a full list of features.
Below are some of Vonage key videos, giving you a helpful overview of the platforms features and capabilities. Please click on the expandable sections below to find out more.
If you would like to access additional content, make sure to cast your eye downwards and take note of the associated downloadable documents below. These documents provide additional resources and insights which we feel you’ll find to be of particular value.
Take a look at the interactive map and note the location of each pin. These correspond to Vonage’s primary DC and support centre locations. For details on a location near you, simply click on one of the pins or see below for a list of all locations.
Primary DC Support CentrePrimary DC
Salt Lake City
Over the last 20 years, Vonage has earned a number of accolades that should serve to illustrate why they remain a top-choice platform. Some of these accolades have been listed below, so you can see at a glance just how capable Vonage are.