RingCentral

Clients looking for a cloud-based unified communications platform that’s both reliable and secure should consider RingCentral. Used by more than 350,000 companies around the world, RingCentral empowers employees to stay better connected to their partners, colleagues, and, most importantly, their customers. RingCentral is considerably more efficient than existing, legacy phone systems, combining business phone, conferencing, video meetings, messaging, collaboration, and contact centre into one solution. 

It’s easy to set up, easy to use and supports a robust set of APIs. It also supports various resources and applications, allowing for seamless integration, regardless of whether you’re using custom or business applications. Overall, it boosts productivity and connectivity across the board. 

    Highlights

    Clients want a platform that has much to offer, from features to benefits. RingCentral certainly doesn’t disappoint in this area; you can see the highlights of this platform listed below. These highlights include full global coverage, flexible contracting, and open APIs. When it comes to benefits and features, you’ll find that RingCentral is one of the most complete platforms available.

    Over 20 years in
    the UCaaS Space

    Gartner Quadrant
    UCaaS 2020 Leader

    Frost & Sullivan
    UCaaS 2020 Innovator

    99.999 Global
    Contracted SLA

    Full QoS reporting
    Across all Voice

    Huge App &
    Integration Library

    Fully Open APIs
    for Integrations & Developers

    Full Global Coverage
    in 46 Countries

    Full Citrix
    Environment Support

    Full UK & EU
    Data Residency

    Popular Integrations

    RingCentral is a top platform when it comes to the support it provides for popular integrations. Customers can continue to enjoy their most used apps with seamless synchronisation of data, automated workflows, and full compatibility. For the full list of applications that RingCentral supports, glance at the list below.

    Key Videos

    Below are some of RingCentral key videos, giving you a helpful overview of the platforms features and capabilities. Please click on the expandable sections below to find out more.

    Unified Communications
    RingCentral Office Tour
    Calling
    Video Meetings
    Messaging
    RingCentral QoS Analytics
    ZoHo CRM for RingCentral
    Contact Centre
    Modern Cloud-Based Customer Engagement Platform | RingCentral Customer Engagement
    RingCentral Engage Messaging
    Digital Customer Engagement | RingCentral Engage Digital
    Blended Outbound Cloud Contact Center | RingCentral Engage Voice
    Testimonials & Case Studies
    RingCentral: A One-Stop Shop for Waitrose & Partners
    Custom Tees & Joy: How 24 Hour Tees Uses Automation to Better Serve Customers
    Insureon AI use case with RingCentral, Velvetech and XSELL
    Structural Group Transforms Team Collaboration with RingCentral Solutions

    Case Studies

    With some 21 years’ experience, RingCentral have been in the industry for some time and worked with countless customers over the years. Some of these stories are recorded in their cases studies which you can find linked here for your convenience. 

    Key Locations

    If you would like to see where RingCentral’s primary DC & support centres are situated, you can do so by using the interactive map above. Each pin represents a location for easy reference. 

    Primary DC Support Centre

    Atlanta

    USA

    Chicago

    USA

    Dallas

    USA

    Miami

    USA

    New York

    USA

    San Jose

    USA

    Toronto

    Canada

    Vancouver

    Canada

    Vienna (VA)

    USA

    Amsterdam

    Netherlands

    London

    UK

    Manchester

    UK

    Zurich

    Switzerland

    Singapore

    Singapore

    Sydney

    Australia

    Tokyo

    Japan

    Rio De Janeiro

    Brazil

    Denver

    USA

    London

    UK

    Manilla

    Philippines

    Platform Accolades

    For over two decades, RingCentral have been helping countless customers stay connected by delivering brilliant service. Over time, the platform has amassed a string of noteworthy accolades, such as ‘Best Call Management Platform of the Year 2020’. To see a list of their accolades, read on.

    Best Hosted Telephony Platform
    Comms National Awards
    Best Call Management Platform
    Comms National Awards
    Best Unified Communication Platform of the year 2020
    UC Awards
    Unified Communications Product of the Year 2020
    TMC
    Top 100 Mobile App of 2020
    CRN
    Editors Choice Award for Business Communications
    PC MAG
    Finalist
    Cloud Contact Centre

    Independent Analyst Reports

    Gartner UCaaS 2020

    Frost Radar UCaaS 2020

    Forrester Wave UCaaS 2019

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