Delivered by Masergy
The Masergy and Cisco partnership is a long standing one that spans more than a decade. All of Masergy’s Unified Communications (UCaaS) and Cloud Contact Center (CCaaS) solutions are powered by Cisco platform and built upon by Masergy. Masergy have embedded and built upon Cisco’s best-of-breed applications into their global private network, so customers are able to tap into Cisco’s industry-leading technologies and supported on the backbone of the award winning Masergy network. Together, they make a perfect pair for organisations looking for all-in-one solutions delivering reliable connectivity for front and back-office communications across the globe.
One of the most appealing features of the Masergy /Cisco relationship is that it can be accessed anywhere at any time with no need to worry about device- or geo-restrictions. Thousands of companies and organisations worldwide are already taking advantage of Masergy Unified Communications thanks to the capabilities it offers. With Masergy, you’ll enjoy versatility, scalability, and proven connectivity on a scale rarely found in the industry.
Leveraging the performance of AI-powered analytics, Masergy is a feature-rich unified management portal that offers users a plethora of capabilities, from on-demand control to real-time insights. Powered by cutting-edge Cisco® architecture, expect unbeatable versatility, flexibility, and performance from one of the top communications platforms out there. See below for a full list of the highlights of this platform.
For the sake of convenience, it is more beneficial for companies to invest in software that offers a complete picture through a range of useful integrations. If you’re spending time searching around for notes, trying to schedule meetings, looking up customer information, etc., you’re not providing the best possible service. With full support for all popular integrations, Masergy have you covered no matter what.
Below are some of Masergy Cisco key videos, giving you a helpful overview of the platforms features and capabilities. Please click on the expandable sections below to find out more.
If you’re looking to download invaluable resources and tools that fall within the Masergy ecosystem, take a look at the content below. We’ve assembled a range of associated downloadable documents intended to supplement the Masergy experience. We encourage you to download these files and make full use of them.
If you’d like to view where in the world the various Masergy primary DC and support centres are situated, you can do so by viewing the interactive map above. Each pin corresponds to the location of a centre, so you can see exactly where Masergy is located.
Primary DC Support Centre
Over the last 20 years, Masergy have accumulated many accolades, acknowledging the company’s efforts and accomplishments. These include ‘BIG Innovation 2020’. If you’re someone who factors such things into their decision-making process, we’ve sought to make things easier by listing some of the most relevant accolades below.