The Evolution of Thrive: NextGen Managed Services

In every industry, today’s business leaders are facing increasing pressure to evolve, adapt, and digitally transform. Staying one step ahead of the competition, minimizing costs in an uncertain economy, and delivering excellent employee and customer experiences, all at the same time, can be challenging. That’s where leading managed services providers like Thrive come in.

With a unique approach to “NextGen Managed Services”, Thrive aims to help every company flourish in an evolving world. With an incredible selection of services, and a fantastic approach to sensational client experiences, Thrive has positioned itself as a leader in the Managed Services space.

Today, we’re going to share a behind-the-scenes insight into how Thrive is driving a new age of digital transformation, by providing companies with the support and expertise they need.

Introducing Thrive: Transformational Managed Services

Committed to driving positive business outcomes through application enablement, optimization, and supporting services, Thrive is an incredible partner for business growth.

Over the years, the company has built an incredible technological platform, with amazing services offered at an affordable cost to businesses from every industry and sector. As a leader in outsourced IT infrastructure, Thrive offers solutions designed to optimize business performance, future-proof digital infrastructure and ensure consistent scalability.

The Thrive NextGen Managed Services platform is built on more than 2 decades of technology, business, and industry knowledge for the implementation and delivery of cloud, networking, security, compliance, disaster recovery, and workforce automation solutions.

With more than 900 technical certifications, and an amazing partner network, Thrive has built its legacy on the success of the organizations it serves. In 2023, the company was named one of the world’s most valuable managed service providers by the 2023 Channel Futures MSP 501 rankings.

What Makes Thrive Different? The Unique Approach

For more than 20 years, Thrive has stood as a respected and recognized industry authority in managed services. The company’s solutions are built to enhance business performance, and reduce resource and staffing constraints. Part of what makes the company so unique is it’s phenomenal approach to customer experience.

Thrive’s NextGen services are built on the “Thrive5” methodology. This provides each customer with a uniquely customized strategy for optimizing and protecting their business applications. Thrive’s methodology ensures companies can access the latest cloud and on-premise technologies, cybersecurity best practices, networking solutions and compliance assistance.

The five pillars of the Thrive Client experience include:
• IT strategy: Thrive’s team of expert technology and business professionals work side-by-side with each organization to build a custom strategy for their needs.
• Current tech assessments: The team also conducts in-depth evaluations of existing infrastructure, operations, and processes, to provide specific recommendations to brands.
• Solution design: Based on the results of a comprehensive assessment, the Thrive team designs a tailored NextGen IT solution to support the environment of your choice.
• Implementation & Optimization: The company then optimizes existing and new IT applications to reduce costs and improve operating efficiencies throughout the business.
• 24/7 managed services: Thrive’s always-on engineering teams are available around the clock to make sure your technology services are properly supported.

What Thrive Can Offer: The Thrive Services and Platform

Thrive’s unique solutions fall into two core categories, the company’s compelling “Thrive” platform, and its range of dedicated services for cloud, digital transformation, and cybersecurity.
The Thrive Platform, powered by ServiceNow, helps IT teams to deliver amazing service with minimal time and effort. The solution provides tailored experiences for each member of your team, making it easy to boost team efficiencies and insights.

With the Thrive platform, business leaders and users can automate routine IT tasks (such as onboarding new hires and resetting passwords), gain immediate visibility into IT health with visual reports, and reduce operational costs instantly.

Thrive’s managed services solutions include:

Digital Transformation

Digital transformation isn’t just a buzzword for today’s business leaders, it’s crucial to continuity and growth. Thrive can help organizations to identify the technologies they need to empower effective transformation. The company can help with setting up Microsoft 365 technologies, and implementing new cybersecurity measures, to protect against criminals and risks in the cloud-focused world.

Thrive also offers support for disaster recovery and business continuity transformation, helping companies to replace legacy systems and implement new measures for redundancy. Plus, with global network management, and cloud transformation tools Thrive can even help you make the most of your new digital ecosystem.

Cybersecurity

Threats in the digital landscape are constantly growing, and every business needs to ensure they’re taking steps to protect their assets, data, and resources. As a leading cybersecurity service provider, Thrive can offer access to comprehensive solutions for safeguarding your entire IT environment.

The company caters to enterprises across every industry, offering access to solutions like the Thrive Cybersecurity Mesh architecture, a comprehensive solution designed to reduce gaps in networks. This service connects siloed solutions with two-way integrations, threat intelligence, automation, and orchestration methods. Thrive also offers:

• Managed NextGen Firewall and UTM
• Managed detection and response
• Endpoint security and response
• Anonymous penetration testing
• End user and workstation security
• Vulnerability management

There’s also a cybersecurity bundle available from Thrive, giving companies a comprehensive solution for protection against malware, social engineering, phishing, ransomware, and more.

Cloud Services

Whether you’re investing in hybrid, private, or public cloud technologies, Thrive can work with you to make the most out of your new digital landscape. Thrive offers a comprehensive range of cloud services that can be tailored to suit your specific operational and budgetary requirements.

As a leading managed services provider, Thrive can offer support with comprehensive NextGen cloud solutions, such as enterprise-class VMware-based private cloud platforms, Microsoft Azure and AWS public cloud platforms, and customized networks.

Plus, Thrive also helps with colocation services, for companies that want to maintain control over their cloud servers. The company also provides access to complete disaster recovery services, to help you get your business back up and running after unexpected events occur.

Other Thrive Services: Unique Solutions for Business Leaders

On top of all of the solutions above, Thrive offers a variety of specialist managed services to businesses seeking specific assistance with unique use cases.

The company offers a broad portfolio of Microsoft 365 managed services, helping organizations with everything from the optimization of Microsoft Teams and SharePoint, to installing and managing Office 365 applications and tools. The company can even help you take full advantage of the Microsoft Power Platform for business process automation.

Other service options include:
• Networking: Global network management services to improve the performance, reliability, and availability of your network solutions. Thrive also offers solutions for data connectivity, and managed secure SD-WAN optimization.

• Managed IT: The Managed IT services from Thrive include everything from data center management to UCaaS implementation, equipment-based managed services, and help desk support from expert engineers.

• Consulting: Access a range of Thrive experts for state-of-the-art consultation on everything from compliance and regulatory management to cybersecurity risk assessment. Thrive even offers access to vCIO and vCISO solutions.

The Future of Thrive: What’s Next?

Thrive has proven itself to be one of the most intuitive and innovative managed service providers in the modern world. The company is constantly building on its services and solutions to adapt to the changing needs of companies in a digitally transforming landscape.

Thrive’s unique approach to NextGen managed services has earned it some incredible accolades over the years. It was the winner of the best Global Infosec Awards in 2021, and ranked as one of the Top IT consulting firms chosen by Boston Business Journal in the same year.

Going forward, the company looks to be consistently expanding on its services and solutions. In 2022, the company integrated SOAR technology into their security operations to enhance their real-time cyber threat detection services. The brand also invested in a host of strategic acquisitions.

In June 2022, Thrive acquired the Edge Technology Group, to become the leading cybersecurity managed services company for the Global Financial Community. Later, in November, Thrive acquired “Custard Technical Services”, to extend its portfolio of services for UK companies.

In April 2023 this year, Thrive purchased the Canadian-based Storagepipe company, adding a new host of backup-as-a-service, and disaster-recovery-as-a-service solutions to its portfolio. Then, in July 2023, Thrive purchased the IT Freedom company in Texas.

This recent acquisition will allow Thrive to extend its services into the Texas business landscape, and it marks Thrive’s 19th acquisition in total since 2016.

Investing in Digital Transformation with Thrive

As Thrive continues to expand its global footprint, and increase its service offerings, the company is quickly becoming one of the most valuable partners on the market for organizations in search of growth. With Thrive’s help, any business can optimize and enhance its digital strategy, reducing costs, improving efficiency, and maximizing ROI.

If you want to find out whether Thrive might be the perfect Managed Services provider for your needs, use the UCAdvisor Comparison Matrix for a behind-the-scenes insight into some of the top vendors in the current market.

Alternatively, if you need help funding your digital transformation efforts, reach out to our team for more information about the UCAdvisor Digital Transformation Fund.