8×8

If you’re in the market for a platform that’ll serve as an all-in-one solution for your communication needs, look no further than 8x8. Whether you’re a small, mid-market, or enterprise business, 8x8 is a global cloud communications platform that offers an entirely flexible and efficient service. You should have the freedom to work from anywhere, whether that be home, the office, or a coffee shop halfway around the globe. With 8x8, you can and on any device. 

No matter what your setup or location is, you can access secure and reliable business phone, chat, and video conferencing services quickly and easily. 8x8’s approach is to encourage individuals to collaborate, and they do this by breaking down the silos between sales, help desks, services, and customers. The focus is on delivering the best possible experience for everyone. 

    Highlights

    8×8 doesn’t disappoint on the key features front. With more than 30 years of UCaaS experience behind them, they’re a company you can trust to provide transformative communications solutions. One of the many highlights of 8×8 is their status as Gartner Quadrant UCaaS Leader. You can read more about some of the platform’s highlights below.

    Over 33 years in
    the UCaaS Space

    Over 10 years in
    the CCaaS Space

    Gartner Quadrant UCaaS Leader &
    CCaaS Challenger

    Frost & Sullivan UCaaS Innovator &
    CCaaS Strong performer

    99.99 Global
    Contracted SLA

    Full UK & EU
    Data Residency

    Over 170 Unique
    Voice Patents

    Full Global Coverage
    in 47+ Countries

    Large App &
    Integration Gallery

    One of the best
    MSTeams Integrations

    Popular Integrations

    Popular integrations are a must-have feature for any communications platform in the modern age, and it is here where 8×8 excel. Thanks to their range of business integration tools, you can make full use of your most favoured applications. Through seamless integration, you’ll benefit from automated workflows, instantaneous synchronisation of data whenever a customer calls, and much more.

    Key Videos

    Below are some of 8x8 key videos, giving you a helpful overview of the platforms features and capabilities. Please click on the expandable sections below to find out more.

    Unified Communications
    Introducing XCaaS
    8X8 XCaaS
    Fire up your tablets with 8x8 Work
    Welcome to 8x8 Voice for Microsoft Teams
    Contact Centre
    8x8 Contact Center
    8x8 Quality Management
    8x8 Speech Analytics
    8x8 Customer Experience Analytics
    8x8 WorkForce Optimisation
    Testimonials & Case Studies
    8x8 Fuels Growth for Global Recruiting Agency
    International Staffing Firm Grows with 8x8
    Live Oak Bank Delivers Exceptional Service
    Movement Mortgage Supports Dramatic Growth and Boosts Efficiency with 8x8
    8x8 X Series Customer Testimonial - Barnhardt Manufacturing

    Case Studies

    Over the years, 8x8 have worked with thousands of customers, from individuals to small businesses and large enterprises. In that time, they’ve completed many projects successfully. If you’d like to read about their various success stories, you can do so by clicking on any of the case studies we’ve linked here for your convenience. 

    Key Downloads

    As with any top professional platform, 8x8 has a lot of extra material which can help improve your understanding. There are also tools that can greatly improve your overall experience. Below we’ve compiled a list of useful downloadable links – download these now free of charge.

    Upcoming Events

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    Key Locations

    See above for our interactive map, which highlights the locations of 8x8’s primary DC and support centres. Through this tool, you can see exactly where they’re located. 

    Primary DC Support Centre

    Ashburn(VA)

    USA

    Canada

    Canada

    Santa Clara

    USA

    London

    UK

    Amsterdam

    Netherlands

    New Delhi

    India

    Singapore

    Singapore

    Sydney

    Australia

    Rio De Janeiro

    Brazil

    Campbell

    USA

    California

    USA

    Reno

    USA

    Nevada

    USA

    Aylesbury

    UK

    London

    UK

    Cluj

    UK

    Los Angeles

    USA

    Singapore

    Singapore

    Sydney

    Australia

    Chennai

    India

    San Jose

    Mexico

    Platform Accolades

    It’s easy to rate a company or platform by the accolades it receives, and 8×8 is no exception. Over the years, 8×8 have acquired more than its fair share, including the ‘2019 CRN® Tech Innovator Award’. We’ve compiled a list below of some of the most relevant accolades received by 8×8.

    Best Hosted Telephony Platform
    Comms National Awards
    Best Call Management Platform
    Comms National Awards
    Tech Innovator Award for 8x8 X Series
    2018 CRN®
    Best Cloud Communications Provider 2019
    UC Today
    CCaaS & UCaaS Competitive Strategy Innovation and Leadership Award
    Frost & Sullivan North American
    Superior Voice Quality
    Tolly 2017

    Independent Analyst Reports

    Gartner UCaaS 2020

    Frost Radar UCaaS 2020

    Forrester Wave UCaaS 2019

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    +44 (0)1904 405770

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