If you’re looking for a reliable global cloud communication platform and collaboration software for enterprises, consider Fuze. With Fuze, you can quickly and easily simplify the complexity of managing your on-premises communications systems. Fuze is the smart choice when it comes to cloud Contact Centre as the platform delivers all the required tools.
Enabling mid-market and larger enterprises, service providers, Fuze offers quite the choice when it comes to Customer Experience platforms. It has brokered partnerships with the leading ‘best in breed’ providers such as Five9 and Nice InContact to work seamlessly with the Fuze Unified Communications offering. By doing this, Fuze ensures that the customer gets the very best experience across the board, and provides extreme flexibility for organisations looking for something specific in the space.
Fuze has plenty to offer for those looking for a complete platform. If you care about having a feature-rich service, you’ll no doubt be interested in the many highlights we’ve listed below. Such highlights include 24/7 in-house support, real-time network monitoring, and partnerships with leading CCaaS vendors.
One of the main benefits of Fuze is that it will save your employees time manually syncing data, performing administrative tasks, and navigating between applications. Below you’ll see a list of the various integrations that Fuze provides with some of the top applications. This is on top of APIs and custom solutions that make Fuze an invaluable tool to utilise.
From workforce management to analytics, it’s understandable that you’ll want to know what advanced features and modules the Fuze platform offers. This information will allow you to plan out how to use the platform effectively for your business. You can see all of Fuze’s advanced features by taking a look below.
Below are some of Fuze key videos, giving you a helpful overview of the platforms features and capabilities. Please click on the expandable sections below to find out more.
Enjoy the full Fuze user experience – click on any of the associated downloadable links below to view documents that provide invaluable insights, resources, and much more.
View the interactive map above to see exactly where the nearest Fuze data centres and support centres are relative to where you are. Just click on any of the pins to access contact details for each respective centre.
Primary DC Support Centre
Fuze boasts several outstanding accolades, which should serve to illustrate why they are a company worthy of consideration. For instance, they were named as a Leader in Customer Success at the Frost & Sullivan UCaaS Awards 2020. To see a full list of accolades, see below.